Operations we never miss,
end to end.
Every check-in, cleaning, laundry handover, maintenance call and incident across our Dubai properties runs through one system — visible to the whole team, traceable in photos, no paperwork.
Owner or landlord? Ask your RentalHo contact for view-access so you can see what's happening at your property in real time.
- 09:00CompletedPrep linens
- 10:30In progressCheck-in · Andrea
- 11:00UnassignedTurnover cleaning
- 13:00IncidentCoffee maker broken
- 15:00PendingCheck-in · Mike (Booking)
Organisation is our edge.
Departments don't operate in silos: laundry knows what's being cleaned today, cleaners see which guest is arriving tomorrow, supervisors monitor everything from a single dashboard.
End-to-end tracking
From the moment a booking lands to the moment the guest checks out, every step is logged with timestamp, author and photo. Nothing slips, everything is auditable.
Departments in sync
Cleaning, laundry, inspection, maintenance, safety, guest services and reservations — all in one app, with tasks auto-generated as bookings flow in.
Photo evidence
Every task demands before/after photos. Time, GPS and operator are stamped on each image. Zero ambiguity about what was done and when.
Context-aware comms
Comments live inside the task, not in scattered chats. When maintenance fixes the coffee machine in 1802, it stays in that unit's history forever.
Linen piece-by-piece
Every sheet and towel handed off to the cleaner is counted. If less comes back than went out, the system flags it. Goodbye to invisible losses.
Real automation
Long-stay payment reminders, next-day prep alerts for the laundry team, auto-assignment to the day's cleaner. VAs stop repeating themselves.
A polished app — because the operation deserves it.
- 09:00CompletedPrep linens
- 10:30In progressCheck-in · Andrea
- 11:00UnassignedTurnover cleaning
- 13:00IncidentCoffee maker broken
- 15:00PendingCheck-in · Mike (Booking)
Operator dashboard
The first thing a cleaner, laundry operator or inspector sees: today's tasks with colour stripes that telegraph the state at a glance — unassigned (orange), in progress (blue), completed (green), incident (red).
- Kitchen cleaned
- Bathrooms sanitised
- Beds made
- Towels restocked
- Final photo
Task with evidence
Every task carries a required checklist, before/after photos, and a comment thread across departments. If anything off happens, it gets written here — not in WhatsApp.
| Time | Property | Department | Operator | Status |
|---|---|---|---|---|
| 09:00 | DEC Tower T2-304 | Laundry | Joe | Completed |
| 10:30 | Botanica 1203 | Check-in | Andrea | In progress |
| 11:00 | Ocean Heights 3309 | Cleaning | Unassigned | Unassigned |
| 11:30 | Studio One 1707 | Inspection | Luis | Pending |
| 12:00 | DorraBay 1105 | Cleaning | Maria | In progress |
| 13:00 | Opal Tower 1802 | Maintenance | Ahmed | Incident |
| 15:00 | Panoramic 3006 | Check-in | Maria | Pending |
Supervisor view
The admin sees the entire day's operation in one table: time, property, department, operator, and status. Unassigned work stands out in orange. Anything that broke jumps in red.
Laundry with piece-count
The laundry operator counts every piece handed off to the cleaner. When the dirty linens come back, they count again. If a towel is missing, the system flags it for follow-up — no pillowcase ever disappears unnoticed.
More than a house, a Home.
RentalHo manages vacation rentals across Dubai and Cuba, listed on Airbnb, Booking.com, Expedia, VRBO and direct channels. This is the back-of-house of our operation — the app that keeps every apartment guest-ready.
Want your property running like this?
If we already manage your unit or you're exploring whether we're the right fit, let's talk.
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